FRUSTRATED

Ok, so over the last four years, I haven't been the best student. I've had some health problems and some other family problems come up that I've let get in the way of getting the best possible grades. One semester I completed my classes, but the grades were really bad because I couldn't focus on the finals with some things that were going on with Al. Then there was the Fall '07 semester when I dropped all three of my classes because Sydney needed me home more than I needed to be in class three nights a week. So not the best track record. I repaid the debt to financial aid by paying for and passing the classes that I had gotten financial aid for and failed to complete the course work for. I filed an appeal for financial aid and had it approved. I signed up for summer classes and filed for financial aid again, they said I needed an appeal, so I filed the appeal, only to get a letter on Friday informing me that since I had met the terms of my appeal I didn't need to file an additional appeal. Today, I receive a letter that says I need to file and appeal and have been denied for financial aid???? Ok, sound confusing yet? Last semester, when I filed the appeal they asked for a letter from my 9 year old to back up that I was needed at home. UMMMM??? Then I provided them with a letter from her psychologist, which they then told me they lost, so I went home, got the copies and was all ready to fax them back when I received a call that said they found the letter and other items I submitted. If this was only a recent problem I could understand, but every semester before this, I've had to call and remind them that they should take the hold off of my account that was on there due to having to prove that I was a ward of the court, that my parents are dead. Well, part of the reason I waited this long to go to school here was because after age 25 I no longer had to prove that they were not living in order to not provide their income, so I didn't need to provide a ward of the court waiver. EVERY SEMESTER FOR THREE YEARS!!! I am frustrated beyond belief. I am almost done, five more classes and I don't have to deal with them again, I get to deal with a new financial aid office. I know, I know, a lot of you have paid for your classes yourselves, you didn't have the luxury of qualifying for financial aid, and I should be thankful that I am not paying for this myself yet. I am just frustrated because how smucking hard is it, how hard is it to keep track of papers, how hard is it to put them in a file with my smucking name on it and NOT loose them. I do it in my office every day for 600 active students, I do it for 20 students a week who are separating and I keep track of every piece of paper that crosses my desk as do the four other people I work with in my office, so why can't these people do their job the way I do mine, CORRECTLY??? So, I suppose for the sake of the good I can achieve with the right degree, I'll continue on like a circus animal and jump through the hoops, with a little steam blowing in the process.